Batch Download of Assignments Currently Not Working in Canvas

Courseware Support has heard from a few instructors who are unable to batch download all submissions for assignments submitted through Canvas. The exact report is that the “gathering files” pop-up hangs indefinitely without completing. We have been able to replicate this issue and have reported it to our vendor.

In the interim, individual submissions can be downloaded via SpeedGrader:

How do I download Assignments in SpeedGrader™?

We will post an update to the Canvas at Penn blog after we hear from out vendor. We apologize for any inconvenience this issue may cause.

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