Slow Exports & Imports in Canvas

There have been reports of delays with exports and imports in Canvas since around 10:20am this morning. This includes functions like course copy, exporting quizzes, and gradebooks, as well as enrollments.

Our vendor is aware of this issue and is working to resolve it. We will share updates from our vendor as we receive them, both on the main page of Canvas at Penn and on the System Status page:

https://penncanvas.wordpress.com/system-status/

Additionally, our vendor is posting updates on their status page:

http://status.instructure.com/

We apologize for any inconvenience this issue has caused. Thank you for waiting while our vendor works on this issue. Please check the main page of Canvas at Penn or any of the above links for updates. If you have any questions, please email canvas@pobox.upenn.edu.